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Privacy Policy

Terms of Use and Privacy Policy

This text explains the terms of use and privacy policy of the erturk.com.tr website. By visiting the site, you are deemed to have accepted the conditions below.

Quick Summary

  • You may visit the site without providing personal information; registration may be required for certain services.
  • Information shared during ticketing/reservation is protected and encrypted via SSL.
  • By subscribing to the e-newsletter, you may receive information via e-mail/SMS/phone; you can unsubscribe at any time.
  • The site is not responsible if notifications do not reach you due to incorrect or incomplete phone number entry.

1) General Terms

By visiting the erturk.com.tr website, you are deemed to have accepted the following terms and rules. Visitors may browse the site without providing any personal information, obtain information about our services, access corporate information, and benefit from other services available on the site.

However, registration may be required to access certain sections or to benefit from certain services. In such cases, you may be required to provide some personal information.

To prevent data loss and unauthorized alteration, all passwords on our site are stored in encrypted form.

erturk.com.tr, operating under Ertürk Turizm Deniz Nak. ve San. Tic. A.Ş., may request certain personal information (name, surname, age, e-mail, phone, etc.) in order to provide better service to its customers.

Statistical data that may be obtained from collected personal information (browser type, geographic location, age, gender, etc.) may be used for periodic campaigns and e-newsletter activities with the user’s consent.

2) E-Newsletter and Communication Permissions

If you make a purchase on our site or subscribe to the E-Newsletter, you are deemed to have consented to being contacted via e-mail, phone, and SMS. You may unsubscribe from the e-newsletter list at any time.

Passengers are required to provide a phone number when purchasing a ticket. The company cannot be held responsible for any consequences arising from failure to reach the user when notifications or informational SMS messages cannot be delivered due to incorrect or incomplete phone number entry.

3) Definitions

SITE: Refers to the erturk.com.tr website created by Ertürk Turizm, which provides online shopping and ticketing services.

USER(S): Refers to real or legal persons who access the Site online and benefit from the services offered on the Site under these terms.

SERVICE(S): Refers to all services provided on the Site to enable users to perform the transactions defined in this text.

CONTENT(S): Refers to all kinds of information, files, images, figures, prices, and other visual/written/audio elements published on or accessible through the Site.

E-NEWSLETTER: Refers to the communication channel through which users may receive information by providing their e-mail address upon request.

SMS: Refers to the communication channel through which ticket information and trip cancellation/change notifications are sent to the mobile phone number provided as mandatory information during ticket or service purchase.

4) Privacy Policy

The privacy policy accessible on the Site and forming an integral part of these terms explains how personal data is collected, processed, and protected.

In order to identify and resolve system-related issues as quickly as possible, erturk.com.tr may, when necessary, identify and use users’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

erturk.com.tr reserves the right to unilaterally amend the provisions of this privacy policy at any time by publishing them on the site. Amendments take effect on the date they are published on the site.

5) Shopping Security

  • Information provided during ticket purchase and reservation transactions is protected by the SSL security system.
  • Customer information cannot be shared with third parties.
  • All information used in transactions is protected through encryption.
  • Ertürk Turizm cannot be held responsible for consequences arising from access interruptions to the site due to technical issues.

Note: SSL is an internationally recognized security technology that protects information by encrypting it during data transmission.

6) Rights and Obligations of erturk.com.tr

  • The Site is not responsible for information and price errors in its content. Departure times and prices are presented based on information provided by partner companies.
  • The relevant company is responsible for the accuracy of information belonging to companies whose tickets are sold.
  • erturk.com.tr and its owner, Ertürk Turizm, are not responsible for any material or moral damages arising from the use of the site.
  • All rights to amend the terms are reserved.
  • After agreement conditions are fulfilled, other sites may use links; Ertürk Turizm is not responsible for incorrect information arising from changes/additions made on third-party sites.

7) Online Sales Agreement and Copyright

Every user who uses the erturk.com.tr website is deemed to have accepted all terms stated in this text.

All rights to the site belong to Ertürk Turizm Deniz Nak. ve San. Tic. A.Ş.. No information, images, products, or other intellectual works used on the site may be used, copied, or shared without the company’s permission.

Copyright (c) Ertürk Turizm Deniz Nak. ve San. Tic. A.Ş. — www.erturk.com.tr All usage and content rights reserved. Unauthorized use is prohibited by law.