Frequently Asked Questions

Frequently Asked Questions

How can I get to MYKONOS in the easiest way?

If you are in the Aegean region, the most affordable and easiest way is to travel from Seferihisar to Samos Karlovasi Port, and from the same port take the Hellenic Sea Ways ferry to Mykonos.

What are the ferry times to MYKONOS and how much does it cost?

Every Friday, Saturday, and Sunday, you can depart from İzmir Seferihisar Port on the 08:00 service to Karlovasi, and from the same port take the Hellenic Sea Ways ferry departing at 16:00 to arrive in Mykonos at 19:30.

You can purchase these tickets at www.erturk.com.tr.

Pet Transportation Rules (Chios Island)

Passengers traveling to Chios Island must declare their pets to Ertürk Turizm by phone or in person at least 3 business days before travel.

The required form requested by the Chios authorities, completed and approved by veterinarians authorized for international procedures, must be submitted.

Pet owners who arrive without prior notification are not accepted into the country by the Chios authorities. In addition, our company is subject to penalties.

If you attempt to travel without prior notification, you will not be accepted on board; no refund or date change will be possible. All rights on the ticket will expire.

What is a GATE VISA? With this visa, can we stay on the islands, can we travel from island to island?

A gate visa is a single-entry, simplified visa type. As an authorized agency, Ertürk Turizm has been providing this service since the start of the program.

With a gate visa, you may stay for a maximum of 7 days. A hotel voucher covering the duration of stay and round-trip tickets must be presented.

With a gate visa, travel between Greek islands is possible.

Can I travel from Greece to ITALY by ferry?

There are direct ferry services from Greece’s ports of Patras and Igoumenitsa to Italy.

You can travel from Çeşme to Chios Island, and from Chios to Athens (Piraeus Port). After approximately 230 km by road, you reach Patras Port.

From Patras, you can take direct ferries to the ports of Ancona, Bari, Brindisi, Venice, or Trieste.

You can purchase tickets at www.erturk.com.tr.

How long must my passport be valid?

For Turkish citizens entering Chios Island, the passport must be valid for at least 90 days from the return date.

I was born in the TRNC (Northern Cyprus). Will this be a problem?

If Turkish citizens born in the Turkish Republic of Northern Cyprus have “TRNC” (KKTC) stated as the place of birth in their passport, they will not be allowed to enter the country.

Example: “Nicosia – TRNC (KKTC)”

My passport has a TRNC entry stamp. Can I travel to Chios Island?

Since Greece does not recognize the TRNC, passengers with a TRNC entry stamp in their passport will not be allowed to enter the island.

Ertürk Lines is not responsible for any inconvenience that may arise for this reason.

How can I go to Chios Island with my vehicle?

Green Insurance is mandatory to take your vehicle abroad.

If the vehicle belongs to you, green insurance is sufficient. If the vehicle does not belong to you, a notarized power of attorney for traveling abroad is required.

For company vehicles: if you are the owner, a signature circular is required; if you are an employee, a notarized power of attorney is required.

For rental vehicles, an authorization letter (power of attorney) must be obtained from the rent-a-car company.

IMPORTANT: Do not come to the port without arranging your insurance; otherwise you will lose your ticket rights.

Passengers traveling with vehicles must complete check-in 1 hour 30 minutes before departure.

I’m coming to Çeşme with my vehicle, where can I park?

There is an Ulusoy Parking Lot next to Çeşme Port. The daily fee during the summer season is ... TL.

You may also park in areas within Çeşme where parking is permitted.

Is there an exchange office in Çeşme?

On Chios Island, purchases are made in EURO. It is recommended that you obtain your foreign currency in advance before coming.

Where can I pay the overseas departure fee?

Turkish citizens traveling abroad can pay .... TL at Ziraat Bank.

It can also be purchased from the Treasury Counter (Maliye Veznesi) inside the port.

How long does the journey take?

Chios Island is 7.5 nautical miles away. The ferry journey takes approximately 40 minutes, while the Ertürk Catamaran takes only 15 minutes.

Do I need a passport to enter Chios Island?

Yes. A valid passport and a Schengen visa are required to enter Chios Island.